In the apple store.
Chat box apple.
Mail in your apple tv using a prepaid shipping box provided by apple.
Live chat allows you to use instant live real time messaging to contact apple s support team via its website.
Apple reserves the right to refuse or limit the quantity of any device for any reason.
And only the applecare protection plan provides one stop service and support from apple experts so most issues can be resolved in a single call.
Say hi to your new free live chat customer support.
In fact a lot of users prefer chat assistance over emails and phone calls.
Offer only available on presentation of a valid photo id.
Apple s live chat offers faster response times much faster than emails.
24 7 priority access to apple experts via chat or phone.
Some stores may have additional requirements.
One of them is live chat support.
Offer may not be available in all stores.
Value of your current device may be applied toward purchase of a new apple device.
Global repair coverage 2.
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If you prefer you can also get order status or make changes by phone at 800 692 7753.
You can get information about an order you placed on the apple online store through the order status page.